International Trade Compliance

Customs Clearance and Shipping Services on Amazon (C2S2)* provide cross-border solutions to FBA sellers in the United Kingdom, Germany, France, Italy, Poland, Netherlands, Czech Republic, Austria and Spain.

We have small parcel and pallet shipping solutions for your shipments between the UK and the EU. Our broker partners operate as fully integrated customs partners to help alleviate the post-Brexit complexities.

Find out more on our Seller Central Page.

Want to explore additional opportunities for selling between the UK and EU? Discover Amazon's complete range of expansion tools and solutions, from Local Inbounding to Remote Fulfilment options, helping you reach millions of customers in both markets. Learn more.

1. ATS
Ship small parcels from your warehouse to a domestic Amazon Sort Centre, and Amazon Transportation Services (ATS) will ship the goods across the customs border on your behalf for free.

2. UPS
Ship small parcels with UPS from your domestic storage facility, cross-border UK<>EU into an FBA Fulfilment Centre and receive discounted partnered carrier rates for the entire shipment.

3. RXO (formerly known as UPS SCS)
Ship pallets with RXO from your domestic storage facility, cross-border UK<>EU into an FBA Fulfilment Centre and receive discounted partnered carrier rates for the entire shipment.

Amazon Customs Clearance and Shipping Services simplify the process of shipping inventory across the UK<>EU customs border and offers you the opportunity to increase your reach to millions of new customers.

• For EU Selling Partners, the UK Amazon Store expands your reach to a whole new pool of potential Prime customers.
• For the UK Selling Partners, you can access 8 new Amazon Stores and benefit from reduced shipping costs by selling through the Pan-European FBA Programme. Through this, by shipping into either France or Germany, you can also start selling in Italy, Spain, Poland, Sweden and Belgium, increasing your customer base.

When sourcing products from overseas for Fulfilment by Amazon on Amazon UK, you are legally responsible for customs clearance as the Importer of Record (IOR). Amazon will not act as the IOR for your inbound shipments, and Amazon UK fulfilment centres will refuse deliveries where import duties and VAT have not been settled before arrival.

To import compliantly, you must hold a UK VAT registration number and a UK EORI number before your goods reach the border. Your commercial invoice must state the correct commodity code (HS code), the declared customs value, the country of origin, and both your UK EORI and VAT numbers.

Shipments must be arranged on Delivered Duty Paid (DDP) terms so that all duties and import VAT are cleared before the goods reach an Amazon UK fulfilment centre. You can use VAT Services on Amazon, available directly in Seller Central, to manage your UK VAT registration and filing obligations in one place.

Once your goods clear UK customs, HMRC issues an Import Entry Number (IEN). Under the Fulfilment House Due Diligence Scheme (FHDDS), you are required to enter the IEN into your Seller Central shipping queue within 60 days of the shipment being received at an Amazon UK fulfilment centre. Failure to record the IEN within this window is a compliance breach. Keep accurate records of every IEN alongside the corresponding Seller Central shipment ID to support any future audit or compliance review.