Grow your business with Click & Collect in store

After placing Click & Collect orders, customers will receive a confirmation email containing standard order information and store-specific information including location and hours, and an estimated date their order will be ready. Once the store confirms the order is ready for pick-up, the customer will be informed through email. After customers arrive at the pick-up location, collecting orders is as simple as walking up to the pick-up counter, collecting the order, and walking out.

Customers may always check order progress, find store info, delivery instructions, and surface the pick-up code via your orders. While we aim to have customer’s orders ready as fast as possible, we know customers may not be ready to pick it up right away, which is why we guarantee customers at least five days to pick up the product from the time it was marked available.

Click & Collect in store is a fulfillment option available to select Amazon third-party sellers with physical storefronts or warehouses. If you are interested, please click the apply button below. We are open to all sized retailers and product types.

In-store pick-up is available at no extra charge.

Yes. Third-party sellers can enable Amazon’s Click & Collect fulfillment capability if they are using a third-party integrator. The APIs created for Amazon Click & Collect are an extension of Amazon third-party seller APIs and are easily accessible by third-party sellers and third-party integrators for automating data exchange with Amazon. However, third-party sellers will need to commit to and maintain performance guidelines (e.g. pick-up ready rate, third-party seller-initiated cancellation rate, in-store fulfillment cancellation rate) to participate and remain eligible for the program. API documentation will be made available to sellers after they submit an application using the apply button below.