Product Compliance & Leveraging the Service Provider Network

Understand the importance of product compliance and learn how to work with Amazon-approved third-party service providers to automate, manage, and grow your business.
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What does product compliance entail?

Customer safety is of paramount importance to Amazon. Customers need to be confident that they will find a comprehensive selection of safe, reliable and compliant products on Amazon, no matter who the seller is.

Therefore, as a seller, you need to understand and comply with Amazon's policies on product safety and compliance. This will increase your chances of succeeding on Amazon, as well as help you avoid practices that could lead to penalties or blocked listings or even prevent you from selling on Amazon.

A product is compliant when it meets all regulatory requirements and Amazon policies that apply to it. Regulations and safety standards are numerous and vary greatly across all consumer product categories and across regions. They evolve and change, very often due to new products entering the market. Service Providers from the Service Provider Network can support you in navigating the compliance world by providing testing, inspection, auditing and certifications for your products.

Services provided on the Service Provider Network

If you need support with compliance services, Amazon-approved third-party providers can support you in navigating the compliance world by providing auditing, certification, inspection and testing services for your products.
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An audit is the process of checking that compliance obligations have been met, including that the required inspections have been done.
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Certifications ensure that your products, processes, systems or services conform to national and international industry standards and regulations.
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Product inspection verifies the quality of your product at the various stages of the manufacturing process. It can help to identify any flaws or quality defects before your product reaches consumers. It also ensures that there is no major deviation from what the buyer ordered and what has actually been produced.
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Testing can be done to check products against regulatory, safety and performance criteria. It allows to confirm whether your products comply with relevant safety standards or regulations. It can help you verify which raw materials are going into your product and whether it contains hazardous chemicals — it can also make you aware of any potential safety risks associated with your product.

Recommended product compliance service providers

The Amazon Global Selling Service Provider Network (SPN) team works closely with a cohort of Product Compliance Providers to ensure that the quality of service you receive is of a high standard. They recommend the following three providers on the Service Provider Network:
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You can access their SPN landing pages directly by clicking on one of the above links. You can find alternative providers on the Service Provider Network.
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Best practices and tips on working with providers

Step 1

Know in what marketplace you want to sell and your timeline for launch.

Step 2

Know your scope and prioritize: initially, we encourage to start with fewer products or product families. This also helps build fluency with the compliance process and may lead to quicker turnaround times and cost savings.

Step 3

Have a sense of your budget; this will help frame the pace of expansion.

Step 4

Know where your products are being manufactured.

Step 5

Disclosure is good! If you’ve done any due diligence or have any relevant product compliance documents, please have them to hand.

Visit the Service Provider Network

Discover Amazon-approved third-party service providers to automate, manage, and grow your business.
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